Managing Your Subscription

This guide covers everything you need to know about managing your CraftRFP subscription.

Viewing Your Current Plan

1. Go to Dashboard → Settings
2. Click "Subscription" tab
3. View your current plan, billing cycle, and usage

Upgrading Your Plan

To upgrade:

1. Go to Settings → Subscription
2. Click "Upgrade Plan"
3. Select your new plan
4. Confirm payment

Upgrades take effect immediately. You'll be charged a prorated amount for the remainder of your billing cycle.

Downgrading Your Plan

To downgrade:

1. Go to Settings → Subscription
2. Click "Change Plan"
3. Select a lower tier
4. Confirm the change

Downgrades take effect at the end of your current billing cycle. You'll keep access to higher-tier features until then.

Switching Billing Cycle

Annual plans save 20% compared to monthly. To switch:

1. Go to Settings → Subscription
2. Click "Change Billing Cycle"
3. Select Monthly or Annual
4. Confirm the change

Canceling Your Subscription

To cancel:

1. Go to Settings → Subscription
2. Click "Cancel Subscription"
3. Tell us why (optional)
4. Confirm cancellation

After canceling:

• You keep access until the end of your billing cycle
• Your proposals and uploads remain accessible
• You can reactivate anytime

Payment Methods

We accept:

• Visa, Mastercard, American Express, Discover
• Bank transfers (Workshop only)

To update payment:

1. Go to Settings → Subscription
2. Click "Payment Method"
3. Add or update card details

Invoices

View and download invoices:

1. Go to Settings → Subscription
2. Click "Billing History"
3. Download invoices as PDF

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Questions about billing? Contact support.